FAQ’s


The CycleTrends charting application does not include any market data. An additional subscription to End-of-Day or Live (on-demand/real-time) market data is required depending on the edition purchased.

CycleTrends Daily supports locally stored End-of-Day databases in the ASCII (DN) format provided by Sharenet or in the legacy MetaStock format available from Sharenet and other data providers worldwide. CycleTrends Live supports on-demand or real-time Intra-Day data provided by Sharenet or eSignal. CycleTrends Pro supports both the End-of-Day and Intra-Day data formats.

You are allowed up to 2 installations. For example you can install CycleTrends onto your home PC and your work PC (or your laptop)

No, we do not provide a demo.

Yes, a New and Improved Version 6 has been released and is available for a reduced license upgrade fee. Click on this link to go to the upgrade pricing and ordering page: Upgrade Pricing

You can upgrade to Cycle Trends 6 from Cycle Trends 4 or earlier for a reduced license upgrade fee! Cycle Trends 4 and earlier are discontinued and only minimal e-mail support is still available for these discontinued versions. Click on this link to go to the upgrade pricing and ordering page: Upgrade Pricing

Yes. Version 6 is a new Major Version which requires a License Upgrade Fee. Any earlier major version of Cycle Trends (version 5.x or earlier) can be upgraded to the new major version 6 for a Reduced License Upgrade Fee! Click on this link to go to the upgrade pricing and ordering page: Upgrade Pricing

No, you can continue using version 5.5 (or earlier) but you will not have access to the new features in version 6 nor any additional features or improvements that may be made to version 6. All future development efforts will be targeted on version 6 (or later). Priority support for Version 5.x will end on 1 December 2016. Versions 4 and earlier are discontinued and only minimal e-mail support is still available for these discontinued versions.

Premium Software Support and Maintenance (minor updates to e.g. v6.1 etc) is included for one year after purchase of Version 6. Major upgrades to Version 7 or later or further minor updates after the first year are not included. Premium Software Support and Maintenance can be optionally renewed for continued priority support and minor updates.

You can check your current version of CycleTrends by simply selecting the ‘About’ button or menu item in CycleTrends, or you can check which version you have installed (and which latest version is available to you) using the CycleTrends Manager application, which can be easily Downloaded if necessary.

Recommended

  • Windows XP (SP3), Windows Vista, Windows 7, Windows 8.1, Windows 10
  • Intel® Core™ i7, 3.2 GHz or faster
  • 19″ or larger monitor with 1024×768 resolution
  • 6 GB RAM
  • 40 MB available hard disk space (excluding data storage)
  • High speed ADSL, cable modem, T1 or T3 Internet connectivety
  • Microsoft Internet Explorer 8.0

Minimum

  • Windows XP (SP3), Windows Vista, Windows 7 Windows 8.1, Windows 10
  • Intel® Core™ i3 / i5 / i7
  • 17″ or larger monitor with 1024×768 resolution
  • 4 GB RAM
  • 40 MB available hard disk space (excluding data storage)
  • ADSL, ISDN, or cable modem
  • Microsoft Internet Explorer 6.0

*Note: When using eSignal as your data provider, it is required that you install version 10.6 of the eSignal application. You may also install version 11 of the eSignal application, but version 10.6 should be present to ensure that everything works correctly.